Projects

 

We design and build information systems tailored to your needs.
  • CRM. Customer Relationship Management. Call Center and Support. Sales Force Care. Campaigns. Ordering and Fulfillment.
  • Billing. Billing/Revenue Management.
  • E-commerce. Online sales. Bank payments.
  • Business-to-business Integration for business to business process automation. Web Services development.
  • Web Portals. Dynamic websites integrated with your enterprise product catalog, online ordering, billing and CRM.
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CRM

 
Customer Relationship Management (CRM) is a multifaceted process, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that firms have an intimate knowledge of their needs, wants, and buying patterns.
In this way, CRM helps companies understand, as well as anticipate, the needs of current and potential customers.
The Holmes Applications are application modules covering the following functional areas of Customer Relationship Management.
 
     
  • Call Center & Support
  • Product Catalog 
  • Sales
  • Billing
 
Don't hesitate to contact us for further information.