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";s:4:"text";s:20420:"REALLY? She told me that I needed to contact the General Manager at the office to straighten it out with her. I drove straight to PS Storage, and went down the rows to MY unit G-26. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ She said that they reported it to the office (I have no idea to who) and were told that he just likes to “hang out” there. Corporate Advocacy Program: How to repair your business reputation. I then told her what Michelle at Sedgwick Claims Management Services, Inc. had told me about not paying the claim if there was no Obvious Physical damage- or Destruction to the Unit. She then gave me Katie Gunderson’s (not sure of last name) name and number. When I told Michelle that I had spoken to Katie, and she told me that it would be covered, she told me that she works for Sedgwick Claims Management Services, Not PS Storage. The posting time indicated is Arizona local time. Insure against physical damage to your business property, from storage units themselves to your office buildings. There had been NO SIGN OF FORCED ENTRY for me be eligible for payment they would have had to damage the door or the unit. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! We don’t GIVE the locks away; you have an option of buying them when you move in. SIMPLE MONTHLY PRICING Snapnsure is the only company offering a “Real Insurance Policy” for Mobile Storage, and not just a “Protection Plan”. I trusted PS Storage, Believed that I was insured and my things were safe. I was so mad; I told her “THEY CUT MY LOCK OFF! She nor the other employee present both stated that they had never heard of that policy, AND that she knew of several customers that the same thing had occurred to, and Sedgwick Claims Management Services had covered their claims. I assured her that MY Unit was locked! Who's crazy enough to start this website? Many insurers, including ASI, one of Progressive ’s network insurers and part of the Progressive family, will provide some coverage for your personal property during your move and while kept in a storage … I actually went into a PS Storage and got a copy of the Insurance contract I signed, because I wasn’t given one when I leased the uit. It may not be copied without the written permission of Ripoff Report. The Turn a Blind Eye To Employee Theft. https://www.ripoffreport.com/reports/public-storage/nationwide/public-storage-ps-storage-insurance-scam-claim-denied-self-serving-insurance-policies-1210984. Terms and conditions strict standards for business conduct. I was wrong. AT that point she told me “I don’t allow those locks here, they get cut off every time someone uses one, I only allow the round ones from the office” I called the Sheriff’s office to report the Burglary. Nationwide Mutual Insurance Company. told me that she had heard about the break in, but didn’t know all of the details. Show customers why they should trust your business over your competitors... On April 18th I rented a storage unit from: P.S. It seemed like a reputable place, and it is close to my unit. There had been NO SIGN OF FORCED ENTRY for me be eligible for payment they would have had to damage the door or the unit. They saw a man with the roll up door to his unit up sitting in a recliner just outside his unit, cooking on a Bar-B-Q pit. https://www.ripoffreport.com/reports/public-storage/nationwide/public-storage-ps-storage-insurance-scam-claim-denied-self-serving-insurance-policies-1210984. I ALSO found out that my certificate of storage insurance provided coverage up to a maximum of $2,000, subject to a $100 deductible. Cosgrove said the suit is open to all Public Storage customers who bought insurance from the company during the past four years. It combines the capital of a large number of investors for real estate projects. The lawsuit says it is Public Storage that runs the insurance … It’s the same … I was so mad; I told her “THEY CUT MY LOCK OFF! Depending on the chosen program, you can partially or completely protect yourself from unforeseen expenses. Glassdoor is your resource for information about Public Storage benefits and perks. 2nd of all, we don’t- nor have we ever had security here. I was so mad that I went to PS Storage, to talk to the manager who had called me when my unit had been burglarized. At this point, I’m not sure what I am going to do. Search for other Self Storage in … This is a Racket!! 773-247-****) and purchased insurance. After recounting my conversation with the “Previous” Manager (Frenchy)   Her response was; 1st of all we don’t tell anyone what locks to use; you can use anything you want. 2nd of all, we don’t- nor have we ever had security here. !”  Michelle then told me “Just because your lock is missing, does not mean it was cut off” I have the only 2 keys, The ONLY way they could have opened the unit was to have CUT the lock off!!! Self-Storage Insurance. Public Storage sells hundreds of thousands of insurance policies each year, … Most insurance policies for self-storage units are relatively cheap. Who is ED Magedson - Founder, Ripoff Report. By law, a storage company is allowed to require insurance. I am so MAD; I have been FORCED to pay the insurance to protect the Property (PS Storage) from liability in case of Burglary. According to … Ripoff Report has an exclusive license to this report. I then told her what Michelle at Sedgwick Claims Management Services, Inc. had told me about not paying the claim if there was no Obvious Physical damage- or Destruction to the Unit. I then went back to the unit and filed a Burglary Report when the Sheriff showed up. Public Storage is a "self-administered, self-managed" real estate investment trust(REIT). The cost of self storage insurance depends on the company you use and the amount for which you want to insure the items. She gave me the correct lock, the insurance contact form (you are obligated to buy insurance on the unit you rent, you have no choice in the matter) for: Sedgwick Claims Management Services, Inc. She wanted to notify me that she had placed a lock on my unit, and I would need to come into the office to get the key, and that No Units are allowed to be left unlocked. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. When I rented the unit I agreed to the $15.00 a month for $5000.00 of insurance on my unit, it would be a $15.00 charge along with the unit rental. And if the accident / insurance event occurs, the insurance company … The following day I called the General Manager of PS Storage here in Houston, Katie Gunderson. Nothing was going to happen no Hurricanes or other Disaster.) I was talking to the Woman who leased the unit to me and ended up agreeing to $3000.00 of coverage. At Nationwide, we set ourselves apart from other companies who offer storage unit insurance by offering dependable self-storage business insurance that is customizable to your specific needs. Why Ripoff Report will not release author information! Nothing was going to happen no Hurricanes or other Disaster.). Our insurance for self-storage facilities combines property insurance, liability insurance and other common coverages into one convenient package. All business will get complaints. Public Storage — insurance I'm being charged first insurance through your company when I have private insurance, which I submitted proof of when I began renting years ago. Learn about Public Storage , including insurance benefits, retirement benefits, and vacation policy. 77049 On May 2nd I received a call from a woman saying she was the “Manager” (Frenchy) of PS Storage and that when security had been doing “Rounds” they had discovered my unit unlocked. I was still upset, but much calmer after talking to Katie. That along with the fact that they CHANGED my insurance coverage WITHOUT my permission, AFTER I had been Burglarized Really has me at a loss for words. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. I am so MAD; I have been FORCED to pay the insurance to protect the Property (PS Storage) from liability in case of Burglary. When I rented the unit I agreed to the $15.00 a month for $5000.00 of insurance … The following day I called the General Manager of PS Storage here in Houston, Katie Gunderson. The “Physical Damage to the unit” is not in their Brochure either. Had I been given the lock I WAS UNKNOWINGLY CHARGED FOR, They wouldn’t have been able to cut the lock and burglarize the unit. It was up to her, not Katie to decide if I was covered or not, and my claim was denied. I trusted PS Storage, Believed that I was insured and my things were safe. A REIT is an organization that primarily purchases and operates real estate investments and returns at least 90 percent of its incomes to investors. They saw a man with the roll up door to his unit up sitting in a recliner just outside his unit, cooking on a Bar-B-Q pit. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. A few days later I received a letter from my Adjustor “Michelle” that they would NOT be accepting my claim. I work long hours all week and I obviously don’t have the kind of money to back me that PS Storage does, but I’m not walking away from this. I actually went into a PS Storage and got a copy of the Insurance contract I signed, because I wasn’t given one when I leased the uit. The PS Storage Employee I believe her name was Jamie, who leased the unit to me. Avoid paying out of pocket for covered damages that occur to your customers’ stored property for which you are legally liable. I just signed to my PS online access. Stay covered in the event your equipment experiences power surges, mechanical breakdown, burn out or operator error. I ALSO found out that my certificate of storage insurance provided coverage up to a maximum of $2,000, subject to a $100 deductible. 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